People need targets toward which to aim in order to achieve controlled change. A compelling rationale for change is a prerequisite for people to adapt to and accept new ways of working.
Once the change process has begun transparency on progress vs set goals is important. Best results are achieved by sharing relevant information with people in a structured way and on a regular basis. This helps individuals take ownership over jointly agreed actions and take the next steps to reach the target.
Achieving sustainable results requires that people make genuine changes to the way they work. In order to make it happen our consultants work with your people from top management to the factory floor to get the organization committed and to guarantee the implementation of the desired changes.
The Capacent DePES™ project framework has been honed over hundreds of projects and helps our customers achive the jointly agreed ambitious targets and ensure sustainable results also after the project has ended.
DePES™ consists of Define, Plan, Execute and Sustain phases.
Through data analysis and interviews Capacent project team uncovers improvement opportunities and creates transparency over functions.
These findings are turned into insights and actions in cross-functional workshop that also acts as a first step in creating commitment to change.
Typically 4 - 8 weeks
Common understanding of challenges and potential development initiatives – is there a business case or not.
Together with our customer’s key project resources the insights from the define phase are turned into project streams with milestones and KPI’s
Through systematic work rhythm the plans are turned into actions that deliver the desired results.
Typically 6 - 12 months
Result from plan
Detailed deployment plan per stream (activities, timeline, resources)
Result from execute
Target reached, stronger organization
To ensure sustainable results a resource light follow-up process is used to make sure desired progress continues and if problems arise they can be dealt with focused actions.
Typically 6 - 12 months
Governance and monitoring in place to enable further improvements in operative processes
With hundreds of projects successfully executed together with our customers, we at Capacent are ready to put our money where our mouths are.
In the Capacent DePES™ model, the improvement opportunities are evaluated in the first phase (Define). Although essential for future development and change, defining the opportunities and focus areas doesn’t yet deliver any improvements for us to tie our fee to, hence, the Define phase is always priced with a fixed fee.
Once the Define phase is complete and implementation of solutions begins, Capacent is prepared to tie up to 50% of our normal fee* to achieved results. In these situations, as we share the risk with our customer, we believe it only to be fair that we will also share the benefits received.
*Compared to the same project with a fixed fee.
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